Payment at load pickup
Get up to 60% of your payment on the loads you want with cash advance, immediately after picking up.
Learn moreGet paid in minutes
You’re in the driver’s seat with solutions from C.H. Robinson FinancialTM
Fast payment options with factoring and digital banking
Keep your business moving with C.H. Robinson Financial—an all-in-one suite of financial tools for carriers. From banking and freight factoring to back-office support, we make getting paid simple and fast.
C.H. Robinson® Factoring by Triumph
Get paid in minutes on loads with C.H. Robinson and other providers with a 1.5-2.5% fee. Plus, one convenient location to upload paperwork, credit check brokers, and create invoices.
Get startedLearn more
Quick Pay
Get paid on C.H. Robinson loads in as little as 2 business days—instead of waiting the standard 20 days—for a 2% fee. No forms, credit reviews, or long-term commitments required.
Get startedLearn more
Standard Pay
Get paid within 20 days at no cost—faster than industry norms, with reliable processing, industry-leading support, and savings that add up.
Explore other financial resources
A bank account that gets you paid in minutes
A secure, streamlined way to receive payments, track transactions, and manage cash flow—all in one place.
Learn moreCompare payment options
| Recommended | |||
|---|---|---|---|
| C.H. Robinson Factoring by Triumph | Quick Pay | Standard Pay | |
| Time to get paid without LoadPay | 1-3 days | 2-5 days | 20 days |
| Time to get paid with LoadPay | Minutes | 2 days | 20 days |
| Fees on C.H. Robinson loads | 1.5% | 2.0% | 0% |
| Fees on Non-C.H. Robinson loads | 2.5% | N/A | N/A |
| Payments on C.H. Robinson loads | Yes | Yes | Yes |
| Payments on non-C.H. Robinson loads | Yes | No | No |
| Back-office support | Yes | No | No |
| Apply now | Try Quick Pay | Included |
* Contract carriers that sign up for C.H. Robinson Factoring by Triumph can get rates as low as 1.5% on C.H. Robinson loads and 2.5% on non-C.H. Robinson loads.
content.testimonialHeading
"C.H. Robinson's payables have always been great, but now it's even faster and easier. Paperwork is simple, communication is great, and payment is quick."
“C.H. Robinson’s Quick Pay is great because it enables us to take on bigger projects that typically require more assets and personnel without cutting into our cash flow.”
Ready to get paid faster? Our carrier financial experts can help you with C.H. Robinson Factoring by Triumph and LoadPay digital banking.
Frequently asked questions
When it comes to choosing the right payment option, uploading documents, or speeding up the payment process, you have questions, we have answers.
Q: How do I submit paperwork for loads on your truck load board?
C.H. Robinson offers multiple ways to submit documentation, so you can get paid quickly on all your loads. Scan and upload your documents to Navisphere Carrier, use our mobile apps to upload documentation, or email documents to [email protected].
Q: What paperwork is required to get paid?
Always submit the signed Bill of Lading (BOL) with receiver signature for each stop. As needed, submit unloading/lumper receipts, proof of delivery (POD), weight tickets, and air way bills. Paperwork must be legible and easy to read. Ensure images are not blurred or cut off.
Q: I’ve submitted all my load paperwork, why haven’t I been paid?
There are several reasons why a load payment has not been released. The most common reasons include:
- Missing or illegible paperwork
- Load number is not written on each document received
- Correct load number not written on each document received
- Bill of lading (BOL) is not signed
- Damage/shortage is noted on the BOL; in this case, your load representative will have to approve payment after reviewing the situation
- Missing carrier invoice; a load confirmation is not an acceptable invoice; the invoice should contain the load number, balance due, and your carrier ID number.
Q: What's the fastest way to get paid?
C.H. Robinson Financial offers multiple ways to get paid quickly. C.H. Robinson® Factoring by Triumph helps you get paid quickly on your completed loads, even freight from other providers. Quick Pay helps you get paid fast on C.H. Robinson loads. And with a LoadPay bank account, you can expedite payment even more on Factored or QuickPay loads and get paid in minutes. You can also take a cash advance and get up to 60% of your load payment when you pick up a load.
Q: How do I check the payment status of a load?
Contract carriers can check payment status of a load within the My Loads or Payments tab in Navisphere Carrier or in the Triumph Pay portal.
Q: Who can I contact about C.H. Robinson® Factoring by Triumph?
Contact [email protected] if you have questions about getting started with C.H. Robinson Factoring by Triumph. If you are an existing C.H. Robinson Factoring by Triumph client and have questions about your account, please call (833) 218-7113 or email [email protected].
* Same-day payments are available for most freight factored through C.H. Robinson® Factoring by Triumph, but payment times may vary depending on factors like submission deadlines, processing times, and any potential issues with the invoice or customer payment. Having a LoadPay bank account guarantees the fastest payment.
Factoring products and services are offered by TBK Bank, SSB d/b/a C.H. Robinson® Factoring by Triumph.
LoadPay is a product offering of TBK Bank, SSB, Member FDIC. The LoadPay debit card is issued by TBK Bank, SSB pursuant to a license from Mastercard.
**Spend anywhere Mastercard is accepted. Availability of LoadPay bank account and debit card subject to application submission and approval.